Warranty


1. Our Guarantee to You

At babybaché, every product is designed with intention — using premium materials to support everyday parenting, beautifully and reliably.

We create products to be used and trusted every day, and we stand behind the quality of everything we make.

1.1 Warranty Coverage

All babybaché products are covered by a 12-month limited warranty from the date of purchase.

This warranty covers manufacturing faults in materials and workmanship under normal use.

What’s Covered

  • Manufacturing defects
  • Structural or functional faults
  • Issues not caused by external factors

1.2 What’s Not Covered

  • Normal wear and tear
  • Damage from misuse, accidents, or improper use
  • Improper care or cleaning not aligned with instructions
  • Modifications or use with non-approved accessories
  • Cosmetic changes that do not affect function

2. How to Make a Claim

If you experience an issue, please contact us at hello@babybache.com.au with:

  • Order number & proof of purchase
  • A brief description of the issue
  • Photos of the product

We’ll review your claim and aim to resolve it as quickly as possible.

Where a fault is confirmed, we will offer a replacement, repair, or store credit, in line with the issue.

3. Do You Have Questions? 

If you have questions, you are always welcome to contact customer service at:
Email: hello@babybache.com.au


Note: This warranty is provided in addition to your rights under the Australian Consumer Law.